We bring you the smart cloud-based DMS, integrated with the appointment system.

Appointment

  • Customer Portal (For Mobile, Tablet, & Web)
    • Customers can create and update their appointment
    • Make payment (under development)
    • Customers can view history (under development)
    • Customers can check-in online (under development)
  • Secured login with same DMS user credentials for advisors
  • Mobile, Tablet, and web portal for advisor
  • Multi-store appointment access using one-time login by the authorized user
  • Direct access to appointment dashboard
  • Calendar- view on appointment dashboard with clear time slot separator
  • The advantage to filter ‘My Appointment’ from a large list
  • Sorting feature for the various fields.
  • Multi option search facility of any customer like ‘First Name’, ‘Last Name’, ‘Company Name’, ‘Phone No’, ‘VIN’, ‘Stock No’ etc.
  • Single-click ‘new customer’ add functionality
  • Single-click vehicle add functionality under any customer
  • View repair history of any existing vehicle
  • Colorful user interface
  • Clear tab view for easy-to-understand customer and vehicle information
  • Quick keyword search filtration of Operation Code (OP code)
  • Availability of multiple ‘Transportation’ types like ‘Drop Off’, ‘Shuttle’, ‘Waiting Room’
  • Easy selection of advisor among list advisors
  • Add-on Menu
  • Fully integrated service menu

Repair Order

  • Create RO using the mobile app
  • Multi-store appointment access using one-time login by the authorized user
  • Repair Order dashboard
  • The advantage to filter ‘My RO’ from a large list (for the advisor)
  • The multi-option search facility of any customer like ‘First Name’, ‘Last Name’, ‘Company Name’, ‘Phone No’, ‘VIN’, ‘Stock No’ etc.
  • Single-click ‘new customer’ add functionality
  • Single-click vehicle add functionality under any customer
  • Two-way integration with IONDMS
  • KMA VIN Inquiry
  • Real-time line estimation & cost calculation
  • Option to pick most-used OP codes with one-click
  • Capture the digital signature of the customer in creating a repair order page.
  • RO can be updated from both App and IONDMS
  • Notification of RO status to the customer (SMS, Email)
  • Special ordered parts status notification to customer (SMS, Email)
  • Track vehicle using RFID technology (under development)
  • Electronic approval to/from the customer for any RO updates.
We enjoy working with a wide variety of service businesses

Industries

We enjoy working with a wide variety of service businesses.

Our team loves working with a variety of service businesses. We are able to bring our expertise and attention to detail into these diverse industries while creating long-lasting relationships along the way.

Years of experience

9+

Connections

2K

Countries served

5

Trusted by the world’s fastest growing companies:

Headache-free appointment solutions.

Understanding the needs of our clients, we have been able to provide headache-free customer appointment solutions for years.

Smart Dashboard

Calendar- view on appointment dashboard with clear time slot separator, Direct access to appointment dashboard.

Authorized Access

Secured login with the same DMS user credentials for advisors. Multi-store appointment access using one-time login.

Smart Access of Repair Order

Repair Order dashboard. The advantage to filter ‘My RO’ from a large list (for the advisor). Two-way integration with IONDMS.

One-Click Report Send

Special ordered parts status notification to customer (SMS, Email). Electronic approval to/from the customer for any RO updates.

Richard Simms Founder

Headache-free customer appointment solutions with custom digital print, signage.

A headache-free customer appointment solution is available with custom digital print.

K. Becker

Service Advisor

Richard Park Director

Custom digital print and signage solutions for hassle-free customer appointments.

A smart appointment system helps to track customers, vehicles and also increase productivity.

S. Smith

Service Advisor

Dealer Management System (DMS)

ION DMS’s cloud-based technology is the perfect tool for any business to have, as it combines all of your needs into one easy platform. It’s powerful and efficient tools make running a company easier than ever before!

Get a personal consultation.

Office

4522 Schlipf Rd, Katy, TX, 77493

Contact

(844) 443-7367

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Accounting

We provide smart accounting for small-to-medium-sized businesses. Our software helps you run your business, while our services take care of the bookkeeping and tax stuff.

Sales & FI

The Sales & FI module allows you to track sales, profits, and costs. It also provides easy access to financial information from your accounting software.

Payroll

The payroll is a new feature that businesses are using to automate their processes. It allows employees and employers alike to make transactions online, instantly gaining access to benefits like direct deposit or tax filing software at the same time. This allows integrating with third-party payroll software easily.