We bring you the best possible solutions for any dealership.

Parts

Dashboard to manage all tasks for parts
• Inventory integration with OEM for par
availability and transmit order.
• Individual parts sold report
• Electronic parts arrival notification to the customer
• Automated discounted pricing for regular
customer
• Special order part reminder
• Parts invoice can be emailed directly from the system
• Part Kits functionality to create multiple parts
bundle.
• E-Request function to receive parts request
from advisor and technician
• Parts price matrix

Reporting

• Customizable Reports

Warranty

  • Integrated with OEM for direct submission.
  • Automate chargeback to the technician.
  • Automate charge of WOW.

Cashier

  • Integrate with Account Payable and Accounts
    Receivable department.
  • Can not close RO with partial payment without
    permission.
  • Electronic sending back RO to Service Advisor.
  • Realtime information on account receivable for
    customer.
  • One-click customer payment information.

Service Advisor

  • Single-click to search returning customer.
  • Transfer vehicle to the different customer with
    single click.
  • View customer history from RO Page.
  • View recall from a single page.
  • WE owe reminders.
  • Customer email validator.
  • Appointment system integrated with the web.
  • RO can be emailed directly from the system.
  • SMS Text notification.
  • Integrated with Accounting and Sales for realtime
    cost calculation.
  • Instant notification on come-back jobs.
  • Auto-assign priority based on come-back,
    waiting, drop off, etc.
  • Sublet attachment to RO for easy viewing.
  • Extended warranty integration with the third party
    company.
  • Revenue calculation schedule per advisor.
  • Service price matrix.

Technician

• Auto or manually assign the job.
• Can view their back flag / up flag in real-time.
• Electronic part request to the parts department.
• Can work multiple jobs on a single user.
• Certified tech can work a certain job.
• Transfer job to another tech.
• Upload picture functionality for warranty audit.
• Part arrival notification.
• RO Parts arrival notification.
• Auto dispatching system for technicians based on.
10 different criteria.
• Notes section for a private note to SA.

Who we are

Industries

We enjoy working with a wide variety of service businesses.

Our team loves working with a variety of service businesses. We are able to bring our expertise and attention to detail into these diverse industries while creating long-lasting relationships along the way.

Years of experience

9+

Connections

2K

Countries served

5

Trusted by the world’s fastest growing companies:

Exceptional Service & Parts Resources.

Our clients can realize the true value of their investments in our exceptional application. With the help of smart and automated service and parts tools, they save time and money. There are several outstanding features like Service Dashboard, Warranty Integration, Repair Order Management, RFID Integration, Website Integration for Real-Time Service Appointment, Manual or Automated RO Dispatch System, Parts Inventory Management, and Tracking, Special Order Tracking, Special Order Alerts.

Smart Dashboard

Dashboard to manage all tasks for parts & services. Single click to search returning customer.

Smart Job Allotment

Smart features for technicians like Auto or manually assign jobs to help to increase productivity.

Increase Profitability

Integrate with Account Payable and Accounts Receivable department, smart features save time that helps to increase profit.

Cashier & Warranty

Integrated with OEM for direct submission, Automate chargeback which helps to track all details in real-time.

Track work in real-time with ION DMS, an innovative software application that ensures the accuracy and highest levels of productivity. We appreciate!

ION DMS is an innovative software application that helps you to track your work, improve productivity and transform it into a more profitable business.

M. Adler

Service Manager

Kate Schadler Founder

ION DMS is a dynamic and innovative software application that allows tracking work in real-time, ensuring the highest levels of productivity.

ION DMS is a dynamic and innovative software application that can help you track your work in real-time, allowing for the highest levels of productivity.

A. Warren

Warranty Admin

Dealer Management System (DMS)

ION DMS’s cloud-based technology is the perfect tool for any business to have, as it combines all of your needs into one easy platform. It’s powerful and efficient tools make running a company easier than ever before!

Schedule Free Demo

Get a personal consultation.

Office

4522 Schlipf Rd, Katy, TX, 77493

Contact

(844) 443-7367

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Accounting

We provide smart accounting for small-to-medium-sized businesses. Our software helps you run your business, while our services take care of the bookkeeping and tax stuff.

Sales & FI

The Sales & FI module allows you to track sales, profits, and costs. It also provides easy access to financial information from your accounting software.

Appointment

Secured login with same DMS user credentials for advisors, mobile, tablet and web portal for the advisor, Multi store appointment access using one-time login by the authorized user.